Job Description

Job Description

Job Description

Summary

The New/Used Car Salesperson sells vehicles and meets dealership gross profit, volume and customer satisfaction standards. The Car Salesperson is responsible for prospecting, selling and following-up.

Essential Duties and Responsibilities

• Guarantee satisfaction of customers; determine each customer’s vehicle needs by asking questions and listening.
• Consulting and guiding customers to the appropriate next step of the sales process.
• Demonstrate vehicles by explaining characteristics, capabilities and features; taking test drives; comparing and contrasting competitive models; explaining warranties and services.
• Prepares sold vehicles for delivery prior to customer arrival; deliver vehicles to customers to ensure that the customer understands the vehicle’s operating features, warranty and paperwork, and lay the foundation for customer loyalty.
• Establish personal income goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals.

• Report to the vehicle Sales Manager regarding objectives, planned activities, reviews and analyses.

• Stay informed of incoming inventory, features, accessories, etc., and how they benefit customers.
• Attend sales meetings and training offered by the dealership and the manufacturer.
• Utilize the CRM to prospect and to maintain repeat and referral business.
• Understand the terminology of the automobile business and keep abreast of technological changes in the product.
• Writes complete sales orders and processes paperwork in accordance with established dealership policies.
• Transition customers to the service department to support the ownership experience.
• Maintain professional personal appearance.
• Adhere to consistent and reliable work schedule.
• Demonstrate ethical business practices and integrity in all interactions to uphold the Foundation Automotive brand.
• Effectively perform duties and responsibilities in a safe manner.
• Other duties as assigned.

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