Job Description

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization. With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system. Position Summary: The Audit & Education Specialist develops and implements an effective and comprehensive audit & education program for coding consistent with regulatory, contractual, professional standards and healthcare revenue cycle industry practices. The audit and education specialist will support documentation practices that comply with CMS risk adjustment program requirements and ICD 10 coding guidelines. Reporting to Manager of Audit and Education Position Responsibilities: Key Areas of Responsibility

1. Performs revenue opportunity assessment and executes the professional audit work plan which includes provider audit and education with QA. Compile and prepares complex reports for distribution to key leadership stakeholders.
2. Analyzes audit results, creates material for education and performs education and training for providers and staff to ensure updates and quality assurance on coding.
3. Creates and trains on documentation templates designed for specialty/client, e.g., medical reports, monitoring/analysis reports, continuous auditing tools, etc. to insure appropriate documentation is captured for services rendered.
4. Researches literature from regulatory groups such as; HHS/OIG, Medicare, Medicaid, NGS, etc., professional and peer organizations' practices/policies/guidelines to keep organization current with regulatory requirements and accepted audit and education practices.
5. Identify's common documentation and coding issues and process improvement and effectively communicates via memos and other documentation to disseminate audit requirements.
6. Identify process improvements to capture data for Medicare Risk Adjustment and help providers code to the level of specification
7. Builds relationships, programs, and processes alongside providers that will result in more accurate documentation and coding of diagnoses
8. Develops strategies to support knowledge transfer and testing to determine outcome and success of training
9. Provides individualized education to physicians and tracks performance over time
10. Demonstrate a face to face communication style and address issues as they arise

Working Relationships: This Job Reports To (Job Title): Audit and Education Specialist Manager Qualifications: Education •Minimum: o Medical Coding License required (CPC, CCS-P, CCS). o Minimum of five years' work experience with CPT, HCPCS and ICD-10 coding conventions required. Experience with interpreting Medicare, Medicaid and third-party billing and compliance regulations necessary. Experience with Claim Submission requirements required o Demonstrates experience analyzing data, review results and providing education to both clinical providers and coders in a productive manor. o Exemplary communication skills; ability to navigate challenging conversations and provide effective provider training in large and small groups. o Demonstrates experience in project management and follow up required o Progressively responsible role with leadership •Preferred: o Experience working with CMS, health insurers and medical providers strongly desired. o CPMA not required but preferred o Baccalaureate degree not required but preferred o CRC not required but preferred (it is expected that candidates that are not CRC qualified will obtain the qualification within the first 4 - 6 months of their employment with Hartford Healthcare o Experience with the nuances of diagnosis coding and risk adjustment programs preferred o Experience working in an educational/ training role preferred. o Experience with Word, Excel and PowerPoint required. Knowledge of business systems, e.g., Epic preferred Licensure, Certification, Registration

• Medical Coding License (CPC, CCS-P, CCS)
• CRC preferred (required within 6 months of hire)

Knowledge, Skills and Ability Requirements:

• Commitment to maintain complete confidentiality of patient health information
• Will require on site auditing and training
• Reliable transportation, insurance, and a valid driver's license
• Must be able to excel in a fast paced business environment handling multiple priorities. Must be highly effective in both written and oral communication
• Must be able to exercise appropriate judgment when making decisions

We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. Hartford HealthCare at Home

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