Job Description

General Manager – Greater Raleigh, NC

A leading provider of moving and storage services is seeking a dynamic and results-driven General Manager to take charge of its Raleigh, NC location. This individual will oversee daily operations, drive business development, manage sales, and ensure the location’s overall success. As a key decision-maker, the role will have full authority over staffing, operations, financial performance, and customer satisfaction.

What We’re Looking For:

• Lead, mentor, and cultivate a top-performing team.
• Make key decisions about hiring, firing, and staffing.
• Develop a corporate culture that values collaboration, accountability, and exceptional customer service.
• Actively promote sales growth by prospecting for new business prospects and extending the client base.
• Create and implement strategies for increasing revenue and market share in the region.
• Collaborate with marketing and operational departments to match sales and service delivery.
• Oversee daily operations to ensure efficiency, safety, and excellent service.
• Implement best practices for scheduling, logistics, and customer service.
• Manage budgets, labor expenses, and financial performance in order to meet or exceed sales and profit targets.
• Serve as the principal point of contact for critical accounts and high-profile clients, providing exceptional service and cultivating long-term partnerships.
• Address customers' issues, settle conflicts, and increase customer satisfaction.
• Make data-driven decisions to boost operational efficiency and company performance.

What We’re Looking For:

• Proven experience as a General Manager, Location Leader, or other similar position in the transportation, logistics, or service industries.
• Strong sales experience, with a track record of meeting and surpassing sales targets.
• Capability to make difficult decisions and guide a team through problems.
• Excellent organizational, communication, and problem-solving skills.
• Strong financial acumen, including the ability to handle budgets and interpret financial reports.
• Self-starter with a results-driven mindset who thrives in a fast-paced atmosphere.
• On-site presence is essential, with the opportunity to travel locally as needed.

Interested? Reach out to Alchemy Global Talent Solutions today!

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