CUSTOMER SERVICE REPRESENTATIVE Job at Crown Cork & Seal USA, Inc., Houston, TX

eGdKVmlNRnVLZ3BKVGFwZSt3eVBUNkJuTlE9PQ==
  • Crown Cork & Seal USA, Inc.
  • Houston, TX

Job Description

About Crown:

CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers and consumers alike. With operations in 47 countries employing over 33,000 people and net sales of over $11 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated and driven individuals.

Division Overview:

Crown’s Beverage Division manufactures a variety of packaging solutions for soft drinks, craft beers, coffees and teas as well as new energy drinks. Crown Beverage leads the packaging industry with innovative technologies that redefine how the world looks at beverage cans. With a large printable surface area and a wide range of sizes, shapes and decorating options, our aluminum cans are the perfect packaging format to create compelling brand presence where it counts. Here is your chance to join the Crown Beverage Division.

Location:

General Duties:

 - Serve as the main point of contact for our customers in your assigned region.

- Manage placement of orders, follow up on status of orders and relevant communications regarding delivery etc.

 - Manage freight ensuring current freight rates in affect and updated in the customer master file

 - Run weekly scheduled inventory reports for respective customers or as needed/requested

 - Enter various types of invoices related to freight, needs attention inventory, quantity adjustments, graphic charges, etc. for all customers

 - All other duties as assigned

 

 

Minimum Requirements

  • High school diploma/GED or equivalent
  • 5 years in a Customer Service role
  • Experience in a manufacturing environment
  • Proficiency in Microsoft Office software programs 

Competencies

  • Effective communications skills, both verbal and written are essential
  • This position will deal with internal and external customers at a variety of levels and the ideal candidate must have the ability to deal with all these contacts professionally and effectively.
  • Detail-oriented
  • Proven leader and a self-starter 
  • Must be equally comfortable working both in a team environment as well as working independently 
  • Must be a change agent and possess a sense of urgency in work habits 

Physical Requirements

  • While performing the duties of this job, the associate is regularly required to sit, stand, walk, use hands, reach with hands and arms, and may be required to balance, stoop, kneel, crouch, or crawl. 
  • The associate may lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.

 Working Conditions

  • Generally works in an office setting but will be required to spend time each day inside a plant environment.
  • While performing the duties of this job, the associate may be exposed to moving mechanical parts and vehicular traffic.
  • The associate may be exposed to a wide range of temperatures.
  • The noise level is frequently loud.

Job Tags

Similar Jobs

Compri Consulting

UI/UX Designer Job at Compri Consulting

 ...experience designing for call center and customer service environments. Development Skills: Proficiency in front-end development (HTML, CSS, JavaScript) and experience with serverless architectures and AWS Lambda for backend logic. AWS Connect & Integration: In-depth... 

Compass Health Network

Outpatient Nurse-RN/LPN Regional Float Job at Compass Health Network

 ...Responsible for the operation of the Medication Clinic and providing nursing coverage to accommodate the regions practitioner schedules....  ...served by the medication clinic. Regional coverage needed in outpatient clinics when needed in region. Mileage reimbursement allotted... 

Fresenius Medical Care AG

Patient Care Technician Job at Fresenius Medical Care AG

 ...Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse...  ...duties as assigned. ADDENDUM FOR PATIENT CARE TECHNICIANS WORKING IN THE HOME PROGRAMS (NOT HOME ASSIST)... 

Temple Israel, INC

Rabbi Job at Temple Israel, INC

 ...congregation includes Jews by birth and by choice and those still in the workforce, retirees, and young families. How do you do Jewish : Reform Why you need a rabbi: Religious leadership, adult education, Religious School, Life Events, Conversions Timing Expectations... 

Ideal Consumer Events

Brand Ambassador Job at Ideal Consumer Events

 ...Immediate Openings in Rochelle IL as Brand Ambassador Liquor Sampling Events $30/hr | Part-Time | Flexible Hours Ideal Consumer Events...  ...Bi-weekly pay & paid training You choose your shifts Travel opportunities available Hiring in all downstate cities...