Job Description
At HelpDesk.tech, the Concierge is a prestige position, and MAKES EVERYONE LOOK GOOD. Think of a Concierge as a “personal assistant” to not only technicians who work with us, but also to the computer users they serve. The Concierge's main responsibilities are to listen, interpret, document, and schedule the needs of computer users. You are the best candidate when you have 3+ years of experience in a hospitality role with high levels of client interaction by phone, chat, and other means, and a “white glove” / concierge approach to service. You will be an experienced typist, have solid computer user skills, with a focus on use of most common office software as well as some sort of case management and perhaps reservation software. You will also be inquisitive, interested in people, and a joy for people to get to know.
A successful Concierge is:
– Someone Who Anticipates Need and "Sees Around Corners"
– An Excellent Communicator
– A Superior Typist
– An Innovative Problem Solver
– Successful in dealing with ambiguity
– Detail-oriented and organized
– Committed to professionalism
– Client-service oriented with a friendly, engaging disposition
– Professionally experienced (3+ Years clerical experience with a focus on hospitality).
Job Duties:
Provides a front-line concierge experience, coordinating the needs of users needing hardware or software support.
Fields a high volume of phone calls, chats, and other inquiries and assists clients remotely via phone or internet.
Supports unfamiliar situations and scenarios by taking initiative, learning quickly, and providing solutions and service with a loving attitude.
Salary Range:
$47,000-$52,000 - based on a 40 hour week
Work at Home Data Entry Clerk - Part Time We are looking for people who are motivated to participate in paid research across the country and local areas... ...work at home work is welcome to apply. No previous experience is necessary. This is an excellent opportunity to earn...
...The role involves integration of plant models into MIL, SIL, and HIL environments, along with supporting system commissioning by troubleshooting issues in collaboration with the... ...and model-based development tools. The engineer will collaborate with global teams across...
Job Description Job Description Calling all Insurance Defense Attorney's who are looking to be Senior Associates or Partners This Jobot Job is hosted by: Mordy Ornguze Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume....
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as...
Sensitive Activities Policy Staff Officer II HUMINT & Sensitive Activities Directorate Join to apply for the Sensitive Activities Policy Staff Officer II HUMINT & Sensitive Activities Directorate role at JMark Services, Inc. Sensitive Activities Policy Staff Officer...