Job Description

NEW ADMISSIONS

• Check in to see status for upcoming and previous day admissions
• Inspect room before admission (bed made and working, clean, bedside table and drawers, remotes)
• Welcome new admission
• tell resident about

• Facility
• Activities
• Show how to use TV
• Show how to use electric bed
• Go through daily schedule at Facility
• Knowledge of delivery of medication and treatments
• Discuss and set up a good time for the resident to join an IDT meeting.
• Bring Social Worker to room and introduce to resident (discuss discharge plan)
• Discuss therapy schedule and first evaluation. Review with Rehab what resident’s first appointment will be and review with resident what his/her preference will be for future therapy sessions (early riser, late riser etc.)
• Review residents belongings and complete inventory list (coordinate with receptionist)
• Discuss laundry and labeling system
• Provide name ID band
• Upload resident picture to PCC
• Complete section of Base Line Care Plan
• Assist with obtaining signatures for admission packet
• Introduce resident to care givers -CNA, LVN, RN
• Menu - dietary
• Order resident admission meal - using resident diet order for resident and family choice for request - serve meals in room.
• Go over menu with them
• Note any services that are needed for future so nursing can follow
• Visit resident on Day 2 - discuss how 1st day went.
• Contact family to give report once resident gets settled in
• Keep track of short term residents and follow up with each of them every day
• Maintain ongoing communication with family via phone, email
• Provide personalized services for resident
• Order special meals from restaurant if needed etc. (upon administrator approval)
• Set up hair care appointment with beautician
• Personal requests
• Newspaper/ Books
• Personal need items
• Coffee in the morning, special snack etc.
• Stamps, letters etc.
• Tablets
• Robotic Pets

DISCHARGES

• Visit residents being discharged - It is critical that every resident that is discharged feels they had a great experience at the Facility.
• Before every discharge complete a Resident Satisfaction Questionnaire. Try to get resident to post positive feedback on Yelp and Google.
• Grievance process and follow up to ensure resolution.
• Complete inventory list and help pack belongings
• Provide resident Mission Park bag.
• Provide Thank you card with employees signatures
• Report to Administrator

SHORT TERM RESIDENTS

• Keep track of short-term residents and follow up with each of them every day
• Maintain ongoing communication with family via phone, email

LONG TERM RESIDENTS

• Meet with 5 every days (And/ or responsible party when applicable)
• Work with Admin, DON, and Social Services to identify long term residents/responsible parties that should be followed up with each day.

GENERAL

• Answer phones.
• Answer call lights.
• Keep facility clean.
• Keep track of all items of note (big or tiny) in a binder and share with Admin and DON.

Additional Duties

• Assist with admission packets
• Assist with transportation set ups and follow ups for resident appointment

QUALIFICATIONS:

• CNA Certificate
• Excellent Follow-up Skills
• Possess the ability to effectively read, Write, and communicate in English
• Able to work flexible hours as needed, and respond during off duty hours in times of emergencies when all team members may be needed
• Ability to manage multiple priorities
• Ability to use the computer
• Detail Oriented
• Report Daily
• Demonstrates organizational skills and ability to coordinate and plan

Job duties may change at any time at the discretion o the Administrator.

Job Tags

Temporary work, Remote work, Flexible hours, Day shift,

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