Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. The Community Health Worker is responsible for serving as a liaison/connector between the patient, care team, and the community. Helps to bridge conversations with patients and remove barriers that prevent them from accessing health and social services. Conducts telephonic and/or face-to-face outreach to panel of patients for appointment scheduling, needs assessment, and care gap closure. Primary duties may include, but are not limited to: Meets patient in clinic, facility or at home to help identify social determinants of health impacting patient’s health and general well-being. Collaborates with social worker and/or care manager to develop action plan. Develops trusting relationship with patients by providing support and advocacy to help achieve health goals. Assists patients in accessing health-related services and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms. Facilitates communication between all parties (patients, families, colleagues, and community-based organizations) as needed. Documents interactions with patients and on behalf of patients in medical record. Attends meetings as required. Travels to worksite and other locations as necessary. Requirements: a H.S. diploma or equivalent and experience utilizing electronic medical record as well as a minimum of 1 year experience in a healthcare, community-based, or social work environment; or any combination of education and experience which would provide an equivalent background. Bilingual preferred. Certified Community Health Worker preferred.
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