Job Description

Certified Peer Support Specialist/Wellness and Recovery SpecialistLocation: Florida, California, Georgia, Nevada, New Jersey, New York, North Carolina, Virginia, Colorado, Washington State.Virtual. This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.This position is telephonic. Work will be completed during standard business hours (8am to 5pm in your Time Zone) with flexibility to meet business needs.The Peer Support Specialist will perform a range of tasks to engage, motivate and inspire members to participate in their recovery, regain independence within the community and promote optimal wellness.The Peer Support Specialist is an active member of the corporate Peer Support and Recovery program and provides peer support services to clients with serious mental illnesses and/or substance use disorders through telephonic and field-based operations. The Peer Specialist will function as a role model to members; demonstrating expertise in personal recovery and use of coping skills; serves as a consumer advocate, provides consumer information and peer support for members.How you will make an impact:Teach and role model the value of the member’s recovery experience.Models effective coping techniques and self-help strategies.Serve as a recovery agent by providing and advocating for recovery-based services to assist the members in daily living.Identify opportunities for engagement of members in forming a supportive, peer recovery network.Assist members in working with their case manager or treatment team in determining the steps he/she needs to take to achieve these goals and self-directed recovery.Assist members in setting up and sustaining self-help (mutual support) groups, as well as means of locating and joining existing groups.Initiates and maintains contact with assigned members to determine members’ engagement and response to services.Assist members understand Peer Recovery resources available within the local community.Assist members in identifying recovery resources, supports, remove barriers, and facilitate connections in the local community.Collaborates with interdisciplinary teams as a member advocate in discharge planning education, resolution of barriers, and service transitions.Acts as a resource for staff on decision making and problem-solving as it relates to the peer role.Utilize tools such as the Wellness Recovery Action Plan (WRAP) to assist clients in creating their wellness and recovery plans.Assist clients in developing empowerment skills and combating stigma through self-advocacy.Minimum Requirements:Requires AA/AS and minimum of 2 years of experience in health services or behavioral health field or in a peer support services role; or any combination of education and experience, which would provide an equivalent background.Peer Support Specialist Certification required.Preferred Skills, Capabilities and Experience:Knowledge of care-coordination and case management concepts strongly preferred.AA/AS, BA/BS or MBA preferred.One year experience working as a Peer Support Specialist, after receiving certification, or related equivalent experience.Experience working with computers toggling back and forth through multiple screens.Experience with researching resources.Telephonic customer service.Knowledge of the recovery processFor candidates working in person or virtually in the below location(s), the salary* range for this specific position is $20.89 to $37.61Locations: California; Colorado; New Jersey; Nevada; New York; Washington StateIn addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

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